SENECA & BOONE
FAQ's + FYI's for Appointments
Located inside of MOSAIC Salon+Spa Studios in Ballard, we are on the corner of Leary and 20th. Suite #3
-Parking is available one half block up on the East side of Leary Ave (just past the crosswalk). Please look for a MOSAIC sign and park in any reserved for MOSAIC spot.
-Please take a seat in the main lobby and we will be out shortly to greet you.
-All Color Correction services require a consultation prior to any appointment scheduling and may require deposits to hold appointment.
--Effective April 1st 2018 all First Time COLOR Clients will require a complimentary consultation appointment prior to scheduling. A 50% deposit may be required to secure your requested service(s) and date. This deposit will be credited to services provided and guarantee your appointment scheduled. We require 48 hour notice of reschedule or cancellation, failure to do so will result in a invoice request of 50% of the appointment total. We thank you for your understanding.
COVID 2020 Update
Due to COVID and limited availability any NO SHOW NO CALL appointments will be invoiced for 100% of the missed appointment. We understand that this is a unprecedented season and things are ever changing but we kindly request notice ASAP if you are unable to make your scheduled appointment.
We kindly request 48 hour notice for cancellations. Failure to provide this will result in a 50% invoice charge for services missed. This applies to all Hair Services + Lash & Waxing.
To guarantee each guest has our utmost attention and amazing service we do have a 15 minute grace policy in regards to appointments. If you feel you may be later than that we will do our best to accommodate or reschedule you.
We accept returns of products purchased via Seneca & Boone and will gladly exchange it for something different if you don't love it as much a we do.